Crisis24 International Emergency Assistance
Dual Degree Program students are covered by Crisis24, an emergency services assistance program that supplements your regular health insurance. While Crisis24's services do not include and cannot take the place of traditional health insurance, Crisis24 provides world-wide assistance in the event of an emergency that requires special evacuation and repatriation services or immediate medical intervention. This is the kind of insurance one hopes never to use or to need, but that you should have in case of a real emergency.
Crisis24 services include:
- Pre-trip information on travel health issues (including questions about your prescriptions)
- On-site physician recommendations
- Online travel security information
- Emergency message transmission
- Emergency evacuation
- Medically-supervised repatriation
In addition to the services noted above, Crisis24 offers Enhanced Emotional Support Services, which include up to five free counseling sessions (per academic year) with a certified mental health practitioner while abroad. These sessions can take place via phone, VTC/Skype, or where available, in person.
All Columbia University students, faculty, and staff are required to register their travel outside of the United States through the Crisis24 Travel Registration website, and to keep their travel information up-to-date throughout their affiliation with the University. This requirement applies to Dual Degree Program students, and includes your time at Trinity, meaning that you must enter any short-term travel you take while in Ireland.
Crisis24 Registration Instructions
All students in the Dual Degree Program will have their time in Ireland automatically registered in Crisis24. However, students who travel to other international locations outside of the United States as part of an official Dual Degree trip (whether through Trinity or Columbia), are required to register that travel in Crisis24 manually, using the instructions below:
Once you have finalized your travel plans, please review the Crisis24 overview, and visit Columbia Global's Risk, Safety, and Operations website. You will be required to create a Crisis24 profile in order to log your travel plans. All Dual Degree Program students are required to log all international trips affiliated with their Trinity studies in the “Crisis24 Horizon” portal, aside from their residence in Dublin in years one and two of the Dual Degree Program.
Each time that you book a short trip while you are abroad, you must also visit the Crisis24 Travel Registration site and input your travel information there. This information is used ONLY in the case of an emergency, whether it be a personal health emergency, a political emergency, or a natural disaster. You should use the Columbia Global Risk, Safety, and Operations page to read more about your travel destination, either within Ireland or elsewhere in the world.
If you are interested in learning more about the services offered by Crisis24, please review the Columbia Global Risk, Safety, and Operations website. page. If you have further questions beyond what you find on the website, please contact your academic advisor at the School of General Studies for more information.
Health Insurance Requirement
Although Crisis24 offers travel, medical, and security advice and services, as well as online access to information that many insurance companies do not offer, Crisis24 is not health insurance. Crisis24 services cannot take the place of enrollment in Irish health insurance, which is required for years one and two of the Dual Degree Program.
For more information on registering for Irish health insurance while at Trinity College Dublin in years one and two, please read the 'Welcome to Trinity' guide.